Shipping Policy
Shipping Policy
Kazara Diam · kazaradiam.com
Last Updated: July 8, 2026
"We are committed to delivering your jewelry safely and promptly — anywhere in the world."
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FREE
Standard Shipping
No minimum order required
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2
Shipping Options
Standard or Express, your choice
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$0
Customs & Tariffs
We cover all fees
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1. Shipping Options & Rates
All our jewelry is handcrafted to order. At checkout, before you enter any payment details, you can choose between two shipping options:
Standard
Standard Free Shipping
FREE
Making: 8–9 business days
+ Standard transit
Available worldwide, no minimum
+ Standard transit
Available worldwide, no minimum
Express
Express Shipping
$40
Making: 8–9 business days
+ 6 business days express transit — guaranteed
Available worldwide
+ 6 business days express transit — guaranteed
Available worldwide
Standard shipping is completely free with no minimum purchase. Choose Express Shipping (+$40) for faster, guaranteed transit after your piece is made. Exact estimated delivery dates for your chosen option are always shown at checkout before you pay.
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2. How Your Order Is Processed
Because every piece is handcrafted to order, your order goes through these stages:
1
Purchased — Your order is confirmed and payment is received
2
Making (8–9 days) — Your jewelry is carefully handcrafted by our artisans
3
Processing & Dispatch — Once ready, your order is dispatched and shipped
4
Delivered — Your order arrives at your address
Standard Free Shipping: 8–9 days making, then standard worldwide transit
Express Shipping ($40): 8–9 days making, then 6 business days express transit — guaranteed after dispatch
Express Shipping ($40): 8–9 days making, then 6 business days express transit — guaranteed after dispatch
The estimated delivery date for your chosen shipping method is always shown on the product page and at checkout before you complete your purchase.
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3. Order Processing Time
- All orders processed within 1–3 business days after payment confirmation
- Orders placed on weekends or holidays processed next business day
- Order confirmation email sent immediately after purchase
- Shipping confirmation with tracking details sent once dispatched
Business hours: Monday – Friday, 9:30 AM – 4:30 PM CST
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4. Estimated Delivery Times
We ship all orders from the United States. Total time depends on your chosen shipping method:
- Standard Free Shipping: 8–9 days making + standard transit worldwide
- Express Shipping ($40): 8–9 days making + 6 business days express transit — guaranteed after dispatch
We deliver to:
- United States
- United Kingdom & Europe
- Canada & Australia
- Middle East & Asia
- Rest of the World
Actual delivery times may vary slightly due to customs clearance or local carrier schedules.
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5. Order Tracking
Once your order is shipped, you will receive a tracking number via email:
- Track via the link in your shipping confirmation email
- Track at kazaradiam.com/apps/17TRACK
- Track directly on the carrier's website
Please allow 24–48 hours for tracking information to update after dispatch.
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6. Customs, Duties & Taxes
Kazara Diam covers ALL customs duties, import taxes, and tariffs. You will NOT be charged any additional fees upon delivery — the shipping option you select plus your item price at checkout is all you pay.
- All customs and import fees paid by Kazara Diam
- No surprise charges at your door
- We handle all customs documentation accurately
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7. Shipping Carriers
- UPS (United Parcel Service)
- USPS (United States Postal Service)
- Local postal services in destination countries
The carrier for your order will be shown in your shipping confirmation email.
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8. Incorrect Shipping Address
- Please double-check your shipping address before placing your order
- Contact us immediately at support@kazaradiam.com if you notice an error
- We will update the address if the order has not yet been dispatched
- Address changes cannot be made once the order is shipped
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9. Lost Packages — Free Replacement Guaranteed
If your package is lost in transit, we will send you a brand new replacement order at absolutely no cost to you. Simply contact us and we will take care of everything.
1
Contact us at support@kazaradiam.com with your order number and tracking details
2
We will investigate with the carrier on your behalf
3
A free replacement order will be dispatched once the loss is confirmed
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10. Damaged & Undeliverable Packages
- If your order arrives damaged, email us within 7 days with clear photos
- We will arrange a free replacement or full refund — your choice
- If a package is returned due to failed delivery, we will contact you to re-ship
- Re-shipment is free for our error; address correction may incur a fee
Contact Us
For any shipping questions, our team is here to help.