Shipping Policy

Kazara Diam · kazaradiam.com

Last Updated: June 6, 2026

"We are committed to delivering your jewelry safely and promptly — anywhere in the world."

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FREE

Standard Shipping

No minimum order required

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9-10

Business Days

Standard delivery worldwide

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Customs & Tariffs

We cover all fees

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1. Shipping Options & Rates

All our jewelry is handcrafted to order. At checkout, you can choose between two shipping options:

Standard

Standard Free Shipping

FREE

9–10 business days total
Making: 8–9 days
+ Standard delivery
Available worldwide

Express

Express Shipping

$40

6 days delivery — 100% guaranteed
Making: 8–9 days
+ Express fast delivery
Available worldwide

Standard shipping is completely free with no minimum purchase. With Express Shipping (+$40), your order is delivered within 6 business days after making — guaranteed.

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2. How Your Order Is Processed

Because every piece is handcrafted to order, your order goes through these stages:

Purchased — Your order is confirmed and payment is received

Making (8–9 days) — Your jewelry is carefully handcrafted by our artisans

Processing & Dispatch — Once ready, your order is dispatched and shipped

Delivered — Your order arrives at your address

        Standard Free Shipping: 8–9 days making + standard delivery (9–10 business days total)

        Express Shipping ($40): 8–9 days making + express delivery — your order arrives within 6 business days after dispatch, 100% guaranteed

The estimated delivery date is always shown on the product page and at checkout before you complete your purchase.

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3. Order Processing Time

All orders processed within 1–3 business days after payment confirmation
Orders placed on weekends or holidays processed next business day
Order confirmation email sent immediately after purchase
Shipping confirmation with tracking details sent once dispatched

Business hours: Monday – Friday, 9:30 AM – 4:30 PM CST

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4. Estimated Delivery Times

We ship all orders from the United States. Total time depends on your chosen shipping method:

Standard Free Shipping: 8–9 days making + standard delivery worldwide
Express Shipping ($40): 8–9 days making + express delivery — arrives within 6 business days after dispatch, 100% guaranteed

We deliver to:

United States
United Kingdom & Europe
Canada & Australia
Middle East & Asia
Rest of the World

Actual delivery times may vary slightly due to customs clearance or local carrier schedules.

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5. Order Tracking

Once your order is shipped, you will receive a tracking number via email:

Track via the link in your shipping confirmation email
Track at kazaradiam.com/apps/17TRACK
Track directly on the carrier's website

Please allow 24–48 hours for tracking information to update after dispatch.

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6. Customs, Duties & Taxes

Kazara Diam covers ALL customs duties, import taxes, and tariffs. You will NOT be charged any additional fees upon delivery — what you pay at checkout is all you pay.

All customs and import fees paid by Kazara Diam
No surprise charges at your door
We handle all customs documentation accurately

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7. Shipping Carriers

UPS (United Parcel Service)
USPS (United States Postal Service)
Local postal services in destination countries

The carrier for your order will be shown in your shipping confirmation email.

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8. Incorrect Shipping Address

Please double-check your shipping address before placing your order
Contact us immediately at support@kazaradiam.com if you notice an error
We will update the address if the order has not yet been dispatched
Address changes cannot be made once the order is shipped

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9. Lost Packages — Free Replacement Guaranteed

If your package is lost in transit, we will send you a brand new replacement order at absolutely no cost to you. Simply contact us and we will take care of everything.

We will investigate with the carrier on your behalf

A free replacement order will be dispatched once the loss is confirmed

10. Damaged & Undeliverable Packages