Return & Refund Policy Product
Return & Refund Policy
Last updated: June 6, 2026 · kazaradiam.com
Eligibility
Items returned within 30 days, unworn, unaltered, with original packaging and certificate.
Custom or personalised orders (unless defective), worn or damaged items, items missing packaging or certificate.
How to return
Email support@kazaradiam.com with your order number and reason for return.
Our team will confirm and share the US return address.
Pack securely and ship via a trackable carrier. Return shipping cost is on the customer.
Refunds & exchanges
Processed within 10 business days. Credited to your original payment method. Original shipping is non-refundable.
Accepted within 30 days for equal or different value items, subject to stock availability.
Email us immediately with photos. We will arrange a full refund or free replacement at no cost.
